Forced to push the trolley himself for 800 meters. photo awakening
Jagran correspondent, Ranchi. The new MRI machine recently installed at Rajendra Institute of Medical Sciences (RIMS) is becoming a cause of trouble for the patients instead of relief. Patients admitted in the hospital premises have to cover a distance of about 800 meters for MRI examination. This testing center is located in the basement of the new Regional Eye Institute built near RIMS Gate Number 2, while most of the patients are admitted in the old buildings.
There is neither proper route arrangement to cover this distance nor sufficient personnel to assist the patients. The most worrying situation came to light when around 1.30 pm on Friday afternoon, a pregnant woman was seen being taken for MRI examination by her husband himself pushing the trolley. The rough road, small potholes and unorganized route on the way further increased the suffering of the patient. The pregnant woman kept writhing in pain, but no trolleyman or health worker was available to help her.
what is the whole matter
Mukesh Kumar, a resident of Harmu area, told that his wife Ruby Kumari is pregnant and is admitted in a critical condition on the fourth floor of the old building of RIMS. Due to continuous bleeding problem, doctors advised MRI examination. He was given only a trolley and told that he would have to reach the testing center himself. Despite repeated requests, neither a trolleyman nor any personnel for guidance was found.
They also faced huge difficulties in reaching the testing centre. Even after reaching the upper floor via the ramp, there was no one present at the front desk. After much research, it was found that MRI examination is done in the basement. On reaching there, it was informed that all the employees had gone for lunch and would have to wait for testing, whereas there was a board posted in the premises stating that testing service would be available 24 hours.
Questions are being raised on the system
During this entire process, a junior doctor showed human sympathy and helped in handling the trolley from time to time, but this proved to be only a temporary help. The incident has raised serious questions on the arrangements of RIMS. Despite setting up the testing center at such a distance, no clear answer has yet been given by the management as to why arrangements for safe passage, dedicated trolley service and support personnel were not made for the patients. The suffering of the patients and their relatives is enough to show that the gap between system and compassion still remains deep.
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