Jagran correspondent, Muzaffarpur. From the looks of it, it doesn't seem that this office is not a government office. Employees just like in a government office. Guarantee from submission of online application to getting driving license and other transportation work done. The place is also in front of DTO office, on government land. In such a situation, it may be difficult for people coming for transport related work to find out whether it is a DTO office or not.
The truth is that this office is running illegally on the government land in front of the DTO office. While in the district, encroachments from government land were removed on a war footing, questions are being raised that no one is paying attention to this illegal office right under the nose of the administration.
Gathering of middlemen outside the office
There is a gathering of middlemen outside this illegally running office. They work to bring customers from outside. Bargaining is done outside this office running in Gumti. After this the work contract is taken here. Since most of the work of the transport department is online, the vehicle owners themselves reach these kiosks. The middlemen also take them for granted. The price of every work is decided from here.
Be it driving license related work or any other vehicle related work, its price is decided by the middlemen. Here they make arbitrary extortion money on the pretext of getting the work done quickly. The middlemen tell the vehicle owners that if they go straight, they will keep running for work. No work will be done without payment. They extort money from vehicle owners by asking them to pay money at every counter.
The employees working here told that they are running the office as per the rules. The officials and employees of the transport department are also aware of this. On the other hand, there is no approval from any office for this nor any authorized letter from the government department.
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