DM Navdeep Shukla (file photo)
Samvad Sutra, Banka. Under the Seven Nishchay-3 program of the Bihar Government, the district administration has taken an important and public welfare decision to implement the objectives of Seventh Nishchay – Respect for all, ease of life. The objective of this initiative is to make the administrative system more strong, sensitive and accountable, so that common citizens do not have to make unnecessary visits to government offices and their problems can be resolved in a timely manner.
Under this decision, every week on Monday and Friday in all the government offices of the district, common citizens will be able to meet the concerned officials directly in their designated office rooms. DM Navdeep Shukla said that this system will be implemented in all the offices from Gram Panchayat level to police station, circle, block, sub-division and district level.
District Magistrate Navdeep Shukla has instructed all the officials to clearly display the information about the day and time fixed for meeting the visitors outside their office room, so that people can easily get the correct information.
All block level officials will compulsorily be present at the block headquarters on Monday and Friday. These include Block Development Officer, Circle Officer, Police Station Head, Child Development Project Officer, Block Education Officer, Block Supply Officer, Agriculture Officer and other related officers. Everyone has been instructed to listen to the problems of the citizens respectfully and sensitively and ensure prompt action.
At the sub-divisional level also, Sub-Divisional Officer, Land Reforms Deputy Collector, Deputy Superintendent of Police and Sub-Divisional Police Officer will be present in the headquarters on Monday and Friday. If the absence of any officer is due to unavoidable reasons, then the officer authorized by him will fulfill this responsibility.
Along with this, the district administration has directed to ensure basic facilities like seating arrangements, drinking water and toilets for the visitors. Special emphasis has been laid on continuous monitoring and timely disposal of complaints received. This new system will be effective from January 19.
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