Indigo CEO apologizes to passengers
Digital Desk, New Delhi. Indigo airline, which was facing crisis for the last several days, has started getting back on track. The CEO of the airlines has made such a claim. A statement by IndiGo Chief Executive Officer Peter Albers came out on Tuesday.
He said, 'Your airline, IndiGo is back on its feet. Our operations are now stable again. We disappointed you when there was a major interruption in the operation, we are very sorry for that.
Indigo CEO apologizes to passengers
Peter Albers further wrote in his statement, 'Although we cannot take back the cancellation, I want to assure that our entire IndiGo team has been working very hard since then'.
expressed regret for flight delays
He said that the airline has taken care of the stranded passengers. All canceled tickets have been refunded without any questions. Along with this, the goods are being returned to their rightful owners.
Steps taken to normalize operations
He said that now that this sudden crisis has been dealt with, the airline has started looking internally as to why this happened, what lessons should be learned and how to come out of it stronger?
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