Jagran correspondent, Patna. When people got the opportunity to complain, layer after layer began to be revealed as to how cases are delayed. People keep visiting the offices, but no hearing takes place. It also became known what was the reason for the fighting and bloodshed. There were a large number of cases of illegal occupation, bullying and administrative negligence, on which higher officials took cognizance and ordered immediate action.
In the seventh resolution of Seven Nishchay-3, under the Sabka Samman, Jeevan Asana policy, the government has ensured that every Monday and Friday, officers in all offices will listen to the complaints of the public. Chief Minister Nitish Kumar has directed that the solution to the problem should also be ensured. Under this, a dialogue program between officers and the public started from Monday. On the first day, from the District Magistrate to the sub-division and block level officials heard the complaints of the common people. Most of the cases were related to illegal occupation, land disputes and administrative apathy.
DM Dr. Thiagarajan SM along with Additional District Magistrate cum District Public Grievance Redressal Officer Shambhunath Jha, Additional Collector Kumar Omkeshwar, Senior Additional Collector Jagriti and Senior Deputy Collector Pooja Kumari etc. heard the complaints of the people. Problems of 58 people from different areas of the district were heard. In front of him, the concerned officers were called and instructions were given to take action on the matter and submit a report.
Whereas the complaints of Police, Health Municipal Corporation etc. were sent to the officials of the concerned department. The DM said that the aim is not only to dispose of the files, but the satisfaction of the general public is paramount. Methodical, transparent and timely execution of every application received should be ensured, so that 100% redressal of complaints can be done.
Necessary instructions were given along with receiving the complaints of the people coming to the DM office on the first day. It was asked to compulsorily write the mobile number and address on every application, so that they could be contacted later. From Friday, the process of taking applications and their disposal will be ensured on the lines of Janata Darbar. Officials said that while listening to the reports and complaints of the Jan Samvad programme, photographs are also to be sent to the Chief Minister's Secretariat. A report will be prepared on what action was taken on the applications.
DM sir, no action is taken even on the orders of ADM
Sunil Kumar Choudhary, resident of Phulwarisharif Adarsh Nagar Road number three, said that he had filed an application regarding wrongful encroachment and illegal occupation of his raiyat land by the land mafia. On April 21, 2025, the ADM directed to remove the illegal encroachment. Despite this, tax receipt is not being issued in my name on the basis of Jamabandi. Land mafia is carrying out illegal construction on my land in the presence of officials.
Arrived from Jodhpur to demand justice
Asharam Chaudhary, a resident of Jodhpur, Rajasthan, told the DM that in 2023, a truck was seized under alcohol prohibition. The number plate of his relative's truck was on it. After the auction, that number was lapsed and another number was released. After getting all the work done from Vaishali and completing all the formalities, an order has been issued to transfer that number to the name of the original truck, but the matter is pending at the level of DTO Patna for two years.
Paddy sold to PACS, money not received even in four years
Suba Prasad Sharma of Bikram police station told the DM that in 2022, Pawan Kumar, a resident of Rani Talab police station, had purchased 144 bags of paddy from him while he was the PACS president. Gave its acknowledgment receipt on 15 February 2022 and said to make cash payment soon, but it has not been done till date. He demanded the DM to make payment as per the prescribed rate.
Employees appointed brokers in Farmer ID Camp
Manoj Kumar Singh, resident of Erai village of Shahjahan police station of Daniyawan, complained that government employees had reached the Farmer ID camp with their brokers. He was working like a government employee. After making the video, they ran away from there. An investigation should be conducted and action should be taken against the culprit.
Commercial building captured, son's head broken
Dr. Kumar Indradev, an elder of Kumar Complex located on Exhibition Road, told that he had given part of his building for the hotel. Now he is not vacating and has also taken electricity connection illegally. On complaint and protest, son's head was broken and he was admitted to PMCH. All my sons live outside. From DGP to SP, instructions have been given to Gandhi Maidan police station, but no action was taken.
Complaint ranging from stopping registration to compensation
Ranjesh Kumar of Paliganj appealed to stop illegal registration. The DM directed the Additional Collector to take immediate action. Mahendra Nath Baudh alias Mahendra Yadav, resident of Yadav Path Laxmi Market, requested to get compensation amount for land acquisition in the metro project. The DM ordered the District Land Acquisition Officer to take immediate action for payment of compensation.
Mamta Pandey, a resident of Buddha Colony, talked about the benefits of the housing scheme, while a teacher from Bakhtiyarpur cited prolapse vertebral disc disease for transfer, Birje Paswan of Parsa Bazar submitted an application regarding the encroachment order issued from the Sampatchak zonal office. Vikas Kumar of Danapur alleged tampering in the gathering and the indifference of the zonal office, while another alleged threat to his life and demanded action against the criminals.
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